Service Updates

Entries from November 2009

Service Interruption, Monday, November 2nd, 2009

Posted November 03, 2009 by Amie Pascal

To our Interface and Web Hosting customers,

Last night, around 11:20pm PST, our web hosting partner, Slicehost, experienced a significant power outage at a data center that interrupted service to a large number of websites between 11:20pm-12:45am.

Our hosting monitoring system alerted us to the problem and staff was aware of the problem immediately. Our servers were affected by this and although they were brought back up as quickly as possible, several of our client’s websites were unavailable during this period.

As of 1am, all of our client’s websites had come back online and were functioning properly. Some lingering problems still existed today, but our team has been working to correct those since early this morning.

We’re always looking for ways to improve our customer’s website performance and reliability. Even with this recent issue, Slicehost continues to be highly regarded as the best choice in the cloud/ web hosting industry.

Sign up for the Service Updates blog RSS feed to learn about any service interruptions and information as we learn it ourselves. If you have any further concerns, feel free to touch base with us.

Thanks again for your business,

The Interface Crew